Order and Payment

How can i order Heritages products
Heritage products are exclusively available for purchase through our website. This ensures that you receive authentic and high-quality items directly from us.

For our customers in Australia or nearby regions, you can conveniently purchase Heritage products from our dedicated Australian website at website This platform offers the same great products with the added benefit of local shipping and customer support.
Can I change or cancel my order after it's been placed?
Once your purchase is finalised, it becomes complex to alter or cancel it due to the long and extravagant procedure the wallpaper undergoes. If there was an error in your order, implying a need to modify or revoke it, you can still reach out to us to verify if the wallpaper has already entered production

Shipping and delivery

How much does shipping cost?
The charges for delivery vary based on your location and the bulk of your purchase. In the course of processing your payment, we will provide a complete breakdown of costs including postage and tax.

If any issues arise, don't hesitate to get in touch with us at sales@damatex.org.

Our dedicated customer support team stands ready to help you.
How long will it take for to order to arrive?
Once you confirm your order, we promptly process it and it is dispatched in 2-3 working days.

The time it takes for your package to reach you can differ depending on where you live but it usually requires 5-7 business days with regular delivery.

A tracking number will be sent to you as soon as your goods have been dispatched.
Do you offer international shipping
Yes, we offer international shipping to many countries.

The cost of shipping is calculated based on the weight of your order and the shipping destination, as well as the delivery times can vary depending on the destination country and customs processing times.

Generally, international orders are delivered within 7-21 business days. Please note that some remote areas might experience longer delivery times.

Installation and care

How do I install the wallpaper
The procedure of installation is carried out by an upholsterer who affixes the wallpaper using various adhesives.


You can look at our Installation guide page featuring the process of installations
How can I avoid visible seams with patterned wallpaper?
To minimize visible seams, ensure each strip is aligned precisely and pressed firmly against the wall. Overlap the edges slightly if needed, and then carefully trim the excess with a sharp knife.

Sustainability

Is your wallpaper recyclable and biodegradbale?
A selection of our wallpapers, such as BioCrab and BioMais, are designed to be environmentally friendly and fully biodegradable. For detailed insights about each wallpaper, be sure to check the specification section under every product. This section presents essential information about the wallpaper you are considering for purchase.